Baggage Regulations

Carry-on Baggage

In compliance with Civil Aviation Safety Authority Regulations, it is necessary to limit the size; weight and number of each customers carry-on baggage.

Passengers (except infants) on Air Tahiti Nui are allowed the following carry-on baggage:

All Destinations (All Class of Services)

	Piece Allowance	Maximum Dimensions Combined dimensions (length + width + height)	Weight Limitation (Maximum per piece)
Adult / Child (From 2 years old)	1 *plus Personal item	45 in / 115 cm.	22lbs/10 kilos.
Infant (0-23 months old)	0	not applicable	not applicable

*In addition to your maximum allowance, the following personal items are permitted in the cabin (except infants): Walking stick, cane or crutches, Handbag or pocket book, Small camera case or binoculars, Infant bag or baby food, Briefcase or laptop computer with case.

Checked Baggage

All Destinations (Exception: Japan )

	Class of Service	Piece Allowance	Maximum Dimensions (length + width + height in total outside dimensions per piece)	Weight Limitation (Maximum per piece)
Adult / Child (From 2 years old)	Economy	2 Free	62" / 158 cm's	50 lbs / 23kgs
	First / Business	2 Free	62" / 158 cm's	70 lbs / 32 kg's
Infant (0-23 months old)	All Classes	1 Piece plus 1 folding stroller.	not applicable	22 lbs / 10 kg's

To/From Japan

One (1) Bicycle (tires deflated and suitably packed for carriage).
One (1) Surfboard (Bags containing MULTIPLE boards will be considered as EXCESS in size and / or weight and subject to charge or refusal as baggage).
One (1) golf bag and clubs.

• Any piece that weighs over 70 lbs / 32 kg's will not be accepted and must be shipped as AIR FREIGHT

• A MAXIMUM total of 4 pieces per passenger allowed, including the 2 free and 2 excess baggage.

*** Government and labor regulations limit the maximum weight per piece to 70 pounds / 32 kilos for safety reasons.

Excess Charges

All rates are shown in local currency.

Packing your bags

• Ensure that all of your bags have proper and clear identification tags both inside and outside.

• DO NOT pack medicines, cash, jewelry or other valuable items in your checked baggage.

• Make sure that you identify any bag containing perishables to the check-in agent.

• Make sure that all FRAGILE items such as GLASS are well packed.

• Check that all articles are safe to pack. Click here for more info

Liability and Liability Exclusions

Regulations according to the Montreal Convention:
Air Tahiti Nui's liability for damage, destruction, loss or partial loss and for late delivery of baggage is limited to a maximum of 1.000 Special Drawing Rights SDR (approx. 1.220 EUR) per journey and traveler.

Notification periods:

A loss or damage should be reported immediately at the airport. However, a retroactive written notification is also possible.

Please observe the following notification periods:

Damage and partial loss: within 7 days after baggage delivery

Total loss: within 2 years

Replacement purchases in case of delayed baggage delivery: within 21 days after baggage delivery.

The postmark or the automatic date of receipt in case of fax or email is decisive for the observance of notification periods.

We recommend that you take out a private baggage insurance.

Fragile items including items which are predominantly fragile in nature, as well as breakable objects in inadequate packing, and damage caused by fragile items in checked baggage.

Perishable goods if their perishable nature caused the damage. Liability is also limited when perishable goods have to be destroyed for hygienic reasons or if they arrive perished due to the late baggage delivery.

Valuables such as cash, cheques, jewelry, precious metals, antiques and very expensive luxury items.

Documents such as business papers, passports, ID cards, software, diskettes.

Valuable electric and electronic devices such as cameras, laptops, mobile phones, PDAs are totally excluded from liability.

Security

US baggage security measures
Since 1 January 2003, new guidelines for checked baggage when traveling to/from the USA have been in place at all US commercial airports. Once your bags are screened, you will not have further access to them. Please remove everything that you want to take on the plane before you hand over your UNLOCKED checked bag for screening.

All bags must be left UNLOCKED to facilitate the search process. The Transportation Security Administration (TSA) will not be liable for any damage caused to locked bags they open as part of the screening process.

Any claims for damages caused to baggage or loss of items that has occurred during the screening must be handled through your own travel insurance policy. Please visit the TSA website for more details.

Security Checks
Thorough security checks are carried out at all airports that Air Tahiti Nui operates from. In these checks, local authorities will confiscate items of potential danger to the aircraft or its passengers, eg pocket knives, scissors, and any bladed or sharp items. Sharp Objects or cutting implements include but are not limited to: any knife, including paper knives, carpet knives, box cutters, letter openers, tradesman's tools, screwdrivers, corkscrews and darts. On Tuesday, September 26, TSA adjusted the ban on liquids, gels, and aerosols. You can bring liquids, gels, and aerosols only in three-ounce containers or smaller and in a one-quart, zip-top, plastic bag. Beverages and other items purchased in the secure boarding area may be brought onto the aircraft.
Learn more about packing liquids

If you try to carry them in your cabin baggage or on your person, the airport screening services will remove them. The passenger will then have the option of abandoning the item, in which case the TSA then disposes of it, or the passenger can return to the counter and Air Tahiti Nui will then hold it for 7 days. The passenger must then contact us upon their return to collect it. They will not be forwarded to your destination or delivered to you. To avoid possible inconvenience, we suggest If you are carrying any such items, they must be packed in your checked baggage.
For the most updated list of items permitted click on the following link:
TSA Website-permitted and prohibited items

We will not be responsible for, nor have any liability in respect of, items removed from passengers or their baggage by airport security personnel acting in accordance with international or government regulations, whether or not any such items are subsequently retained or destroyed by such airport security personnel, or are passed by such airport security personnel to us.

All checked and unchecked items are subject to search.

Air Tahiti Nui reserves the right to refuse transportation to passengers without positive identification matching the name of the ticket.

Check your baggage as soon as possible. Do not accept any items from unknown persons for carriage on board the aircraft.

Do not leave your baggage unattended. It may be stolen or removed by the police and destroyed as a suspicious bag.

Federal regulations require that firearms in checked baggage must be unloaded and declared when baggage is presented for check-in.

Passengers carrying needles will need to declare them at the screening mile. Where possible documentation or identification to confirm their medical condition should be produced. Medication should have a professionally printed label identifying the medication or manufacturers name or pharmaceutical label affixed.

For more information on safety on security on flights please go to the following website http://www.tsa.gov/public

Safety

Dangerous articles in baggage: For safety reasons, dangerous articles, such as those listed below, must not be packed or carried in passenger baggage.

• Compressed Gasses — deeply refrigerated, flammable, and poisonous such as butane, oxygen, liquid nitrogen, scuba cylinders.

• Corrosives such as acids, alkalis, mercury and wet-cell batteries.

• Explosives such as ammunition, (except for sporting or hunting purposes) fireworks and flares.

• Common Household Agents such as bleach, cooking oil, drain openers, detergents, cleaners, etc.

• Flammable Liquids and Solids such as lighter fuel, matches, paints, thinners, and fire-lighters.

• Briefcases and Attaché Cases with installed alarm devices.
  Oxidizing Material such as peroxides.

• POISONS AND INFECTIOUS SUBSTANCES such as insecticides, weed-killers, and live virus materials.

• Medicines And Toiletries which are necessary or appropriate for the passenger's personal use on the trip - hair spray, perfumes and medicines, etc., containing alcohol are allowed in limited quantities.

Click here for a list of Dangerous article's

For more information on safety on security on flights please go to the following website: http://www.tsa.gov/public/

Lost/Damaged Baggage

We apologize for the mishandling of your baggage and understand that this
will be inconvenient for you.

If you have additional information or have corrections, it would be appreciated if you would notify us immediately so we can update your file accordingly. Please ensure your name, address and baggage description are correct as this will help us in locating and returning your bag to you quickly.

Rest assured that we will do all possible to assist you through this situation.

We will advise you once your baggage has been received and arrange a
convenient time for delivery.

To check the status of your delayed/lost baggage:
Please contact us at the office located in the area in which you are calling from.
Click here for Worldwide Offices Contact information.

NOTE: Please indicate your name and tracking number and any other important information related to your baggage.

If your baggage is damaged:

We recommend that you file a claim directly at the airport. If you did not file a claim at the airport, you have 7 days to report the damage from the date of delivery of the bag.

To check the status of your damaged baggage:
Please contact us at the office located in the area in which you are calling from.
Click here for Worldwide Offices Contact information.

NOTE: Please indicate your name and tracking number and any other important information related to your baggage.